Returns and Refund Policy
RETURNS
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@foreveryoungnola.com. Please note that returns will need to be sent to the following address:
333 Milam st #692, Shreveport, LA, 71101, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at info@foreveryoungnola.com.
*Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right.
Forever Young Clothing reserve the right to deny a return or refund if the item has been damaged, worn, or altered in any way.
Examples of items that cannot be resold include (but are not limited to) items with stains, tears, or rips, a strong odor of smoke/perfumes and items with missing tags or packaging
Unfortunately, we cannot accept returns on sale items or gift cards.
*Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, the updated item will be shipped to you at no additional cost.
European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with
tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
*Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or
credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@foreveryoungnola.com.